Issue with intercom feature on phone linked to Attendant Console
Hello, based on some posts elsewhere and here, it appears that a receptionist cannot initiate an intercom call if their phone is linked to an attendant console (CM 6.1.13) I believe this is pretty much stupid. The one person that needs this the most is the receptionist. That being said, has anyone came up with a quality work around? The intercom functionality works great with non attendant console phones.
Re: Issue with intercom feature on phone linked to Attendant Con
Thanks for both of the posts. I realize the intercom feature doesn't work with the attendant console. I found the documentation on that as well. As far as the 2nd phone on hte desk goes, I considered that one, but am trying to get away with a 1 phone deployment scenario. Thanks for the idea though.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...