ITS Hotlink offers users of Cisco IP telephony, located off the trading floor, the ability to access calls to and from the trading room floor. Authorised users can make and receive calls on a private wire or conference into calls at the touch of a button. Simultaneous ringing on both ITS Turrets and Cisco IP phones will allow support staff to answer a managers private wire calls from clients. It will also allow managers based off the trading floor to monitor the status of their teams private wires and conference in as necessary, thus improving team working within and between departments.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...