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IVR Debit Card application problem on 5300

HI all,

I'm runnint into some troubles in making work the debit card application from the TCLWare scripts in an AS5300.

I guess I did everything like in the configuration examples but when I dial troough the PSTN to get into the AS5300 dial-peer, I don't hear any welcome message and then I just got bussy tone. I tried using the

debug voice ivr all, but I don't see any messages on the debug, so it might even running the script at the moment a call enters to the AS5300.

I'm loading the debit card script from a TFTP server as well as the audio files.

Could some one please give me a hint on what would I be making wrong??

This is the config I have on my 5300

call application voice debit tftp://64.23.96.230/TCL/app_debitcard.2.0.0.tcl

call application voice debit uid-len 5

call application voice debit language 1 sp

call application voice debit set-location sp 0 tftp://64.43.96.230/TCL/prompts/sp/

dial-peer voice 150 pots

application debit

destination-pattern 87611180

port 2:1

!

I'm currenlty using the following image:

System image file is "flash:c5300-is-mz.122-5.bin"

It seems that the script loaded correctly (as "debit"):

gw-monterrey-1#sh call application v s

name description

session Basic app to do DID, or supply dialtone.

fax_hop_on Script to talk to a fax redialer

clid_authen Authenticate with (ani, dnis)

clid_authen_collect Authenticate with (ani, dnis), collect if that fails

clid_authen_npw Authenticate with (ani, NULL)

clid_authen_col_npw Authenticate with (ani, NULL), collect if that fails

clid_col_npw_3 Authenticate with (ani, NULL), and 3 tries collecting

clid_col_npw_npw Authenticate with (ani, NULL) and 3 tries without pw

DEFAULT Default system session application

lib_off_app Libretto Offramp

debit tftp://148.243.196.230/TCL/app_debitcard.2.0.0.tcl

TCL Script Version 2.0 supported.

TCL Script Version 1.1 supported.

I'm I using the correct software versions??? Do I have to rename the audio files??? i.e. en_welcome.au by _welcome.au ???

Any hint would be appreciated!!!!

thanks in Advance!!!

Felix

I'm I

2 REPLIES
Silver

Re: IVR Debit Card application problem on 5300

It seems like your configuration is coorect and everything on that end is fine, however you might not be hitting that dial peer on an inbound call.

I suggest you try putting, incoming called-number . on the inbound dial peer.

If it still does not work, please post debug voip ivr all.

Taimoor

New Member

Re: IVR Debit Card application problem on 5300

You may want to upgrade the IOS to 12.2-15.T9. After the upgrade add this command to the gateway

voice call send-alert

voice rtp send-recv

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