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IVR

francisco-ortega
Level 1
Level 1

‎02-26-2004 10:24 AM - edited ‎03-13-2019 04:00 AM

IVR 2.2.5

When call to my IVR this reply after 7 seconds. During this time try to hear something but not hear nothing, not sound from ring. The users hang because not hear ring. I need reduce this time or permit to my users hear the ring. Any idea ?

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2 Replies 2

s-doyle
Level 3
Level 3

‎04-12-2004 07:13 AM

check the bugs - CSCds11354 , CSCds87266

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adignan
Level 8
Level 8
In response to s-doyle

‎04-12-2004 10:24 AM

Is this a Cisco CRS (IVR) server? If yes, post the .aef file. If not, post your voice gateway configuration.

/andy

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