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New Member

IVR

IVR 2.2.5

When call to my IVR this reply after 7 seconds. During this time try to hear something but not hear nothing, not sound from ring. The users hang because not hear ring. I need reduce this time or permit to my users hear the ring. Any idea ?

2 REPLIES
New Member

Re: IVR

check the bugs - CSCds11354 , CSCds87266

Blue

Re: IVR

Is this a Cisco CRS (IVR) server? If yes, post the .aef file. If not, post your voice gateway configuration.

/andy

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