i am developing a test application with JTAPI and am currently trying to connect to the Call Center from my application. I try to create a new provider, but i get this message:
Error: com.cisco.jtapi.PlatformExceptionImpl: Unable to create provider -- Connection refused: connect
Seems like the connection is denied by Call Manager, however i can login into Call Manager with the JTAPI user and pass. What could be wrong?
This is how it looks in the code:
You have to add in the ctimanager permissions to the user.
This message from the log shows you're still running PA with the 3.3 jtapi.jar file:
Follow the steps in Updating JTAPI Files on page 13 of the PA 1.4(5) release notes to install the 4.1 jtapi.jar file.