I'm working with a jtapi application in which I want to generate calls based on source address and destination address. My problem is that some DNs have two terminals associated with them. I want the call to be sourced on a particular device, but in some instances it's initiating the call on the other device. I'm specifying the device just like the makecall example with address.getterminals(). Is there any trick to changing the order at which the Cisco JTAPI provider returns these terminals?
Well, if you know from which device you want to initiate the call, do a address.getTerminals() and pick the proper terminal, and if you don't, then you're just going to get the first one returned. I suspect there's a logic behind which Terminal is returned first, but that logic will be static.
Thanks for your response. Since my application depends solely on Call Manager information and LDAP queries to Active Directory, I have no logical way to parse the terminal list and decide which is the preferred one for the user. I have however found a workaround. Since I'm only incorporating address listeners, I've removed the other terminal from the associated device list of my JTAPI user. Now the getTerminals method only returns the one terminal and the address listeners still respond to activity on the other terminal because it's still associated to that address.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
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