Keep Alive Timeout

pepito1983 · ‎10-05-2006

Hi, i have check the CCM logs and it seems that there are a lot of messages like keep alive time out and the ip phone get unregistered. Also there is a switch thats is sending a lot of broadcast to my core switch (more than 1 million of broadcast in less than an hour) do u think that switch is the problem?

Thanks in advanced

gogasca · ‎10-05-2006

Hi pepito,

That switch has IP Phones connected to it?

Other IP Phone that are in other switch or not suing that switch for communication work fine?

What is the topology?

pepito1983 · ‎10-05-2006

Hi, that is correct. Someone connect a phone to a switch using both ports. So the core was receiving a lot of broadcasts. We are following the case now.

Thanks

a.gooding · ‎10-14-2006

was this issue resolved? am having the same broadcast issues on my core

pepito1983 · ‎10-16-2006

Yeah! it was solved. Just put on shut the port from where you are receiving the broadcasts or simply search the phone thats is giving the problem, maybe it can be a virus.