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New Member

Keep Alive Timeout

Hi, i have check the CCM logs and it seems that there are a lot of messages like keep alive time out and the ip phone get unregistered. Also there is a switch thats is sending a lot of broadcast to my core switch (more than 1 million of broadcast in less than an hour) do u think that switch is the problem?

Thanks in advanced

4 REPLIES
Green

Re: Keep Alive Timeout

Hi pepito,

That switch has IP Phones connected to it?

Other IP Phone that are in other switch or not suing that switch for communication work fine?

What is the topology?

New Member

Re: Keep Alive Timeout

Hi, that is correct. Someone connect a phone to a switch using both ports. So the core was receiving a lot of broadcasts. We are following the case now.

Thanks

Bronze

Re: Keep Alive Timeout

was this issue resolved? am having the same broadcast issues on my core

New Member

Re: Keep Alive Timeout

Yeah! it was solved. Just put on shut the port from where you are receiving the broadcasts or simply search the phone thats is giving the problem, maybe it can be a virus.

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