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Community Member

kicking call to VM

I havd a 7940 and we are running call manager 4.1, is there any way it can be set up on either end for me to push a button to send an incoming call to voicemail?

I dont want to enable call forwarding but would like ot see a call coming in, know its that annoying sales rep, and just push a button so the phone stops ringing and they immediatly go to voicemail. can this be done?

2 REPLIES
VIP Purple

Re: kicking call to VM

Yes, you can use the Immediate Divert feature. Please see the following link for configuration details.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00803f3b88.html

Hope this helps. If so, please rate the post.

Brandon

Community Member

Re: kicking call to VM

perfect! thanks!

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