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last Forwarding Station DN on Call Forward

Hello

I have a Call Forwarding problem with Unity4.0 / CCM3.3(2) integration

Scenario: Phone A has configured with CFA to Voicemail - now Phone B (wich has no Voicebox) activate CFA to DN of Phone A -> when calling phone B the standard call-handler is playing (Forwarding Station = DN of phone B) - not the greeting of phone A.

Knows there anyone a solution to send the 'last redirecting' DN over VM ports to Unity?

Thanks

George

1 REPLY
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Re: last Forwarding Station DN on Call Forward

The last redirecting DN is already sent to Unity by CallManager. The Unity TSP is hard coded to ignore that data and use only the first redirecting DN however. There really isn't a way that I can think of to work around this unless phone B will always CFA to phone A. In that case you could assign the DN of phone B as an alternate extension to the subscriber in Unity.

Hope this helps...

Keith

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