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Community Member

LDAP / DCD etc. in Domain Environment plus TAPI / CTI

Hi Specialists.

since Integrating the ADS inside of a W2k-Domain into a redundant callmanager group plus cti application over tapi is VERY complicated to troubleshoot, i've been wondering if there is some detailed documentation available about all the user/authentication stuff , and which ways it goes.

so for instance :

a) cti-service uses user / pw from <location in registry>, and ask the DataConnection Directory.

b) dcd can be administered with application <xy> by typing in user / pw <zz>

c) dcd then forwards the request to ldap, configured at <location in registry>

d) the ads-plugin uses ......

the reason is : i often have problems with locked accounts / not working tapi-link etc., but i is almost IMPOSSIBLE to debug the whole thing. all i can do is: unlock the accounts, reset ALL passwords and restart the servers.

DETAILED information about all the connections and requirements would be _VERY_ appreciable.

can you help ??

thanks in advance, gerhard

3 REPLIES
Bronze

Re: LDAP / DCD etc. in Domain Environment plus TAPI / CTI

You might try the links below, hopefully they are detailed enough, if not, there are some pretty pictures in them with lots of arrows. :)

http://www.cisco.com/warp/public/570/avvid/voice_ip/cti/downloads/CTI_Apps.pdf

http://www.cisco.com/univercd/cc/td/doc/product/voice/vpdd/cdd/3_1/tapi/tap5.pdf

Rick

Community Member

Re: LDAP / DCD etc. in Domain Environment plus TAPI / CTI

thanks rick,

these documents give good overview...

bye

g

Community Member

Re: LDAP / DCD etc. in Domain Environment plus TAPI / CTI

good docs rick.

thanx.

siddharth.

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