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License Migration for Unified Communications.

Hi guys. I need assistance for migrate the existing licenses for Cisco Unified Communications Manager, Cisco Unity Connection and Cisco Unified Contact Center Express devices to be valid in the new version installed.

The existing versions are:

   * Cisco Unified Communications Manager 5.0

   * Cisco Unity 4.0

   * Cisco Unified Contact Center Express 4.5

The new versions are:

   * Cisco Unified Communications Manager 8.6

   * Cisco Unity Connection 8.6

   * Cisco Unified Contact Center Express 8.5

I tried to use the licensing tools such as "Cisco Licensing" (licensing@cisco.com) and "Product License Registration" (https://tools.cisco.com/SWIFT/LicensingUI/lookupLicenseRehost) but I have not obtained satisfactory results.

The Product License Registration requieres the following information but I don't know this:

UDI Product ID:    

UDI Serial Number:    

Device Credential:

Someone knows what is the best way to migrate licenses for UC applications?

I appreciate any cooperation in this case.

Thanks a lot.

Ernesto Gonzalez

3 REPLIES

License Migration for Unified Communications.

Hi Ernesto,

For UCCX 4.5 to 8.5, as there is no direct path available for upgrade , you need to use an intermediate version 7.0 to restaore the 4.5 data. From UCCX 7.0 with latest SR you have to perfrom one more upgrade to reach the version 8.5.

You can use the ordering guides to get to know about the license migration.

http://www.cisco.com/en/US/partner/products/sw/custcosw/ps1846/prod_how_to_order.html

http://www.cisco.com/en/US/services/ps2961/ps2664/services_overview_uc_ordering_guide.pdf

Hope it helps.

Anand

Please rate helpful posts !!

New Member

License Migration for Unified Communications.

Hi Anand. Thanks for you response.

I do not need to migrate the application, I have three new applications on new servers UCS.

What I am requesting urgent is to migrate the licenses so they can be usuadas on the new servers.

Anyone know what the best procedure to migrate licenses from earlier versions to versions 8.x Unified Communications?.

Thanks.

ErnestoG

License Migration for Unified Communications.

HI Ernesto,

You can contact licensing@cisco.com for further help. As you might be aware that, using new hardwares licensing MAC will be changed and will require rehosting of the new licenses.

Hope it helps.

Anand

Pls rate helpful posts !!

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