I have deleted 450 users from Unity and then deleted them from AD. The license count in the SA does not reflect the change(it shows that all my licenses have been used); however the license count in the Status Monitor shows the correct license total. When I try to add users I get the No Active Assistant licenses available error message. I may try to use the license sync tool during a typically slow time of the day; however, I would like to repair this problem without downing the Unity service.
Nothing like answering your own questions. I went to the Default Administrator COS and unchecked the ViewMail for Outlook in the license feature sub-menu. The licenses used counts recalculated immediately. Then I was able to add my users. Very strange, I don't use the Default Administration COS. Thanks for looking
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.