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Licensing issue for deploying ViewMail for Outlook for Cisco Unity

bibinsherief
Level 1
Level 1

Hi,

  Licensing of the Cisco unity 4.1 is shown below. We need to know whether it is possible to deploy Viewmail option for the existing license.

The confusion which exists is that we have the license for unified messaging but no license for unity inbox subscribers, so is it possible for voice mail users to access their voice mail web account using the Cisco Personal Communications Assistant ?

Is there any way to forward the users voice mail to outlook uning the existing license?

Any lead for this issue will be appreciated.

Regards,

Bibin

license.JPG

1 Accepted Solution

Accepted Solutions

Rob Huffman
Hall of Fame
Hall of Fame

Hi Bibin,

With your current Licenses, users could not use the Cisco Unity

Inbox portion of PCA but are licensed for View Mail for Outlook or

VMO -

Release Notes for Cisco Unity ViewMail for Microsoft Outlook Release 4.1(1)

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/vmo/release/notes/vmo411rn.html

Compatibility Matrix: Cisco Unity and the Software on Subscriber Workstations

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/compatibility/matrix/cuclientmtx.html#wp43574

Cheers!

Rob

View solution in original post

1 Reply 1

Rob Huffman
Hall of Fame
Hall of Fame

Hi Bibin,

With your current Licenses, users could not use the Cisco Unity

Inbox portion of PCA but are licensed for View Mail for Outlook or

VMO -

Release Notes for Cisco Unity ViewMail for Microsoft Outlook Release 4.1(1)

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/vmo/release/notes/vmo411rn.html

Compatibility Matrix: Cisco Unity and the Software on Subscriber Workstations

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/compatibility/matrix/cuclientmtx.html#wp43574

Cheers!

Rob

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