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Lighting MWI on phones with line appearance

Is it possible to light the MWI on multiple phones for an extension which they do not have a line appearance? If so how? thanks,

3 REPLIES
Gold

Re: Lighting MWI on phones with line appearance

Unity will accept multiple extensions to turn MWI indicators on and off. Use the 'Add' button on the Messages subscriber configuration page to add more extensions to change MWIs for.

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_administration_guide_chapter09186a0080150e24.html#1150009

New Member

Re: Lighting MWI on phones with line appearance

This works; however the phones only get a flashing envelope no light on the phone. Is this normal, or should I set my expectations higher?

Thanks,

Gold

Re: Lighting MWI on phones with line appearance

CallManager has a Message Waiting lamp policy where you can define whether or not the red handset indicator light goes on. By default, I believe the light is lit for messages on the first line only. You can change this policy globally or per line on the phone.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a008013937c.html#xtocid6

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