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Community Member

Limiting Call Time in CCM 4.1

Hello,

Anybody knows if it is possible to set a threshold or limit of time in a call per phone user. What my customer wants is to avoid monopolization of the PSTN lines.

2 REPLIES
Bronze

Re: Limiting Call Time in CCM 4.1

Jose:

Depending on the SR version of CallManager you are using, in CCMAdmin -> Service -> Service Parameters scroll to Clusterwide Parameters, Feature, General

Set the Maximum Call Duration Timer (in minutes) - the default is 720.

I do not believe there is a per user setting.

Hope that helps.

Tom

Community Member

Re: Limiting Call Time in CCM 4.1

Thank you

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