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New Member

Line Groups and Call Pick Up

I wanted the verify that within a Hunt List I can do a call Pick up at the Line group level. In the latest CCM 4.1(3) Admin doc it is very confusing about this subject.

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New Member

Re: Line Groups and Call Pick Up

Hi - As I understand it, it is not possible. It is causing us a lot of headaches - hopefully the developers are listening?

Would be more than happy for someone to tell me I'm wrong.

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