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Community Member

Lines mixup

I though it only happens in analogue but unfotunatly it happens in IP telephony world.

i have a 2811 router, whcih is Voice gateway, SRST, CUE and transcoder.

sometimes a problem happens when some one from an IP phone (internal) calls a person on the outside (PSTN), the IP phone do not hear anything and suddenly he is with a conversation with a guy who called in to the company and dialed another extension!!!!

it happened more than once, i have noticed a cpu usage between 30 to 50 average of the VG router.

any hints?

Good day

2 REPLIES

Re: Lines mixup

Hi,

can you post your config? It could be you do not have progress indicators configured on your dial peers ie

dial-peer voice 1 pots

translation-profile incoming potsincoming

destination-pattern 9[1-8].....

progress_ind setup enable 3

progress_ind progress enable 8

progress_ind connect enable 8

progress_ind disconnect enable 8

fax rate disable

direct-inward-dial

port 0/0/0:15

forward-digits 6

HTH

Dave

Community Member

Re: Lines mixup

Hi and thanks for your help, in fact i did a lot of installations and never had this problem and it is similar to the voice port below:

voice-port 0/0/0

supervisory disconnect dualtone mid-call

supervisory custom-cptone voice

input gain 3

output attenuation -3

non-linear mute

no vad

timeouts call-disconnect 5

timeouts wait-release 5

description Mobile Line

caller-id enable

!

!

!

voice class custom-cptone voice

dualtone busy

frequency 435

cadence 330 330

dualtone ringback

frequency 435

cadence 1180 4520

dualtone reorder

frequency 435

cadence 200 200

dualtone disconnect

frequency 435

cadence 200 200

!

Good day

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