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LinkSys sip phone registration with CME

I'm trying to register a Linsys sip phone with my CME, but i'm getting the next error message:

010163: Sep 11 09:36:27.353: //-1/xxxxxxxxxxxx/SIP/Error/ccsip_reg_search_call_i

d_table: No entry found in sipCallID Table

010164: Sep 11 09:36:27.353: //-1/xxxxxxxxxxxx/SIP/Error/sipSPI_validate_own_ip_

addr: ReqLine IP addr does not match with host IP addr

010165: Sep 11 09:36:27.353: VOICE_REG_POOL: Register request for (test) from (1

72.17.200.28)

010166: Sep 11 09:36:27.353: //2616/D4EFBD5E8A78/SIP/Error/ccsip_spi_register_in

coming_registration: No matching pool for this REGISTER contact - test@172.17.20

0.28

010167: Sep 11 09:36:27.353: //-1/xxxxxxxxxxxx/SIP/Event/sipSPIEventInfo: Queued

event from SIP SPI : SIPSPI_EV_REGISTER_RESP

010168: Sep 11 09:36:27.353: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 100 Trying

Via: SIP/2.0/UDP 172.17.200.28:5060;branch=z9hG4bK-288d330

From: "Linea 1" <sip:test@172.17.200.1>;tag=5740e15326740e20o0

To: "Linea 1" <sip:test@172.17.200.1>

Date: Mon, 11 Sep 2006 09:36:27 GMT

Call-ID: 7b8a4e9f-cd629e0c@172.17.200.28

Server: Cisco-SIPGateway/IOS-12.x

CSeq: 19844 REGISTER

Content-Length: 0

I have compared the CME configuration with another that is running OK with CISCO SIP PHone, so I think the configuration is not the problem.

Do i need some files for the resgistration?

Tnhs for your help

10 REPLIES
New Member

Re: LinkSys sip phone registration with CME

Coud you provide the details of

during registering:

debug ccsip all

debug voip application all

debug voice register event

New Member

Re: LinkSys sip phone registration with CME

I am in the process of trying to do the exact same thing and am also getting the same registration problem. I don't even know if it's possible.

Has anyone successfully registered non-Cisco phones on CME?

I'll post a message if I have any luck, if you could do the same

New Member

Re: LinkSys sip phone registration with CME

Finally with the TAC help, I got it, my LinkSys IP Phone has registered with my CME.

Here you have the configuration:

voice service voip

address-hiding

allow-connections h323 to h323

allow-connections sip to sip

supplementary-service h450.12

redirect ip2ip

sip

registrar server expires max 600 min 600

no call service stop

!

voice register global

mode cme

source-address 172.17.200.1 port 5060

max-dn 100

authenticate all

dialplan-pattern 1 3.. extension-length 3

call-forward system redirecting-expanded

external-ring bellcore-dr3

tftp-path flash:

file text

create profile sync 0021303803405831

!

voice register dn 1

number 1350

name 1350

preference 1

no-reg

mwi

!

voice register template 1

!

voice register pool 1

id mac 000E.08DC.23A5

number 1 dn 1

codec g711ulaw

username 1350 password 1350 (The phone must be configured with the same username. In

the case of our LinkSys SPA942, it is configured under EXT1--SUSCRIBER INFORMATION--USERid/PASSWORD)

!

sip-ua

retry invite 3

retry register 3

mwi-server ipv4:172.17.200.1 expires 600 port 5060 transport udp

sip-server ipv4:172.17.200.1

!

I have included only the part related to the SIP Phone (the CME @IP is 172.17.200.1)

Hope it helps you

New Member

Re: LinkSys sip phone registration with CME

That was very helpful thanks, got it working OK. The only thing I've noticed is that I can't seem to add the phone in CUE (as the MAC address is not listed) or access CUE via the SIP phone by entering another mailbox number - CUE doesn't even seem to know that I've pressed any keys.

Has anyone got SIP phones working with CUE?

New Member

Re: LinkSys sip phone registration with CME

Hi, i have the same problem. In the web admin of SPA922 IP Phone say registered , but i can?t adding this Ip Phone in the CME

New Member

Re: LinkSys sip phone registration with CME

HI Cristian,

this is my CME configuration, in relation to the linksys registration

voice service voip

address-hiding

allow-connections sip to sip

redirect ip2ip

sip

registrar server expires max 600 min 600

no call service stop

voice register global

mode cme

source-address 172.17.200.1 port 5060

max-dn 100

authenticate all

date-format D/M/Y

dialplan-pattern 1 3.. extension-length 3

call-forward system redirecting-expanded

external-ring bellcore-dr3

tftp-path flash:

file text

create profile sync 0021303803405835

!

voice register dn 1

number 1350

name 1350

preference 1

no-reg

mwi

!

voice register template 1

!

voice register pool 1

id mac 000E.08DC.23A5

number 1 dn 1

username 1350 password 1350

codec g711alaw

About the phone configuration, if you look at my previuos message, I added it configuration (I don't eexactly remember now)

I hope it helps

New Member

Re: LinkSys sip phone registration with CME

Thanks so much for posting the results of your trying to register SPA-942 (SPA942) with CME. I spent about five hours last night trying to do the same to no avail. I was fortunate to find your post here this morning, and I will be trying to register my SPA-942 with CME again, using your config.

New Member

Re: LinkSys sip phone registration with CME

Hi,

I have tried your configuration, and I'm not getting my SPA-942 to register with CME. I upgraded the firmware in SPA-942 to the latest one (4.1.15) off the Sipura web site. My phone hardware version is 1.0.0(2622). I basically copied your config verbatum because mine wasn't working, but I am having no luck with your config either. Here it is:

voice service voip

address-hiding

allow-connections sip to sip

redirect ip2ip

sip

registrar server expires max 600 min 600

no call service stop

!

!

!

!

!

!

!

!

!

!

!

!

voice register global

mode cme

source-address 192.168.250.1 port 5060

authenticate all

timezone 12

tftp-path flash:

file text

!

voice register dn 1

number 112

name 112

preference 1

no-reg

mwi

!

voice register pool 1

id mac aaaa.bbbb.cccc (substituted with fake)

number 1 dn 1

username 112 password 112

codec g711ulaw

!

sip-ua

retry invite 3

retry register 3

mwi-server ipv4:192.168.250.2 expires 3600 port 5060 transport udp unsolicited

sip-server ipv4:192.168.250.1

!

I am suspecting the phone settings to be wrong. When I run debug ccsip all, I see the 401 error code. When I run debug voice register error, I get the following message: "Contact doesn't match any pools".

I did configure 112 under the Ext 1 tab in the "User ID:" field as well as in the "Password" field. The codec selected in SPA-942 is g711u. Ext 1 is enabled on this page.

So, why can I not regiter SPA-942 with CME 4.0.3?

Thanks

New Member

Re: LinkSys sip phone registration with CME

Hi, your phone configuration looks to be find. Have you set it to use outbound proxy? (the CME ip address)

Try adding in the CME "voice register template 1"

The rest look to be find

New Member

Re: LinkSys sip phone registration with CME

I tried to use the Outbound Proxy last night, but that didn't make any difference. In fact, if I remove the CME IP address from the Proxy field, put it in the Outbound Proxy field, and select "Use Outbound Proxy:yes", the phone doesn't even attempt to initiate the SIP registration.

I also noticed that when I run the "show ccsip all" command, and watch the registration process, for some reason the CME shows in the "Via:" field that the registration is coming from 192.168.210.7 (which is my SPA-942) but in the "To:" field that the registration response is sent to "112@192.168.250.1" (my CME IP address) instead of it showing "112@192.168.210.7.

However, among other lines in the debug, I do see that the registration request is coming from 192.168.210.7.

Another thing about my setup is that the Linksys SPA-942 is actually located 350 miles away from my CME, and is connecting to it via a VPN tunnel. However, I am running other Cisco VoIP phones from the same location over the same VPN tunnel to the same CME, except those Cisco IP phones are running SCCP instead of SIP. So, the VPN connection shouldn't play any role in my SPA-942 not being able to register.

What version of CME are you running? Mine is 4.0.3 running on 12.4(4)XC4. The platform is Cisco 2801. I believe yours may be running on a different platform because the order of commands listed in your config is a little different. Last thing - I didn't issue the "create profile" command under "voice register global" because (1) It crashed my router last time I did it trying to register a Cisco 7940 running a SIP image; (2) This command creates a SIPDefault.cnf and a SIP.cnf files and sets up tftp bindings to the location of these files in order for Cisco IP Phones running SIP to be able to locate the config files that they are supposed to load from the TFTP server. Since I'm trying to register a non-Cisco SIP phone that doesn't follow the same start-up procedure as Cisco SIP phones do, I don't think there's any reason to issue that command. Because I'm remote to my CME at the moment, I feel apprehensive about issuing the "create profile" command lest I should crash the router again. I opened up a TAC case on the router crash, and they confirmed that this is an IOS bug. However, because the SPA-942 uses a completely different file with the .cfg extension for auto-provisioning, and I'm not even using the auto-provisioning feature but manually enter settings in the SPA-942, I can't see any benefit in having the "create profile" command listed in the CME config.

So, would it be too much trouble for you to tell me which fields on the Ext 1 page in your SPA-942 you have filled out? Also, it may be very helpful if you could tell me who your TAC engineer was. I have worked with a few of them out of Australia on varios CME issues, but last time I spoke with one of them, he told me they didn't provide support for any third-party SIP phones except the two Polycom phones that are now supported by CME. So, perhaps if I open a TAC case and request the same engineer who helped you, I can have this issue solved as well.

I have already spent over 12 hours on this issue not even including 12 more hours that I spent on upgrading one of my Cisco 7940 to a SIP image and trying to register it with CME. Because my router crashed when I issued the "create profile" command, I wasn't able to register my 7940 running SIP either. So, any help would be really appreciated!

Thanks,

Sergey

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