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New Member

load created by TAPI

It is my understanding that any TAPI application would put an extra load on CallManager. Any idea how much load could possibly put on when using extraCisco Telephony Service Provider to do something as simple as dialing out using Oulook Contact list?

Thanks for you help.

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Accepted Solutions

Re: load created by TAPI

Remember to use the Rate and Solve functions for answers that help you. I see you didn't rate jasyoung's reply, nor mark it as a solve, even though you state his answer was "exactly what [you] needed".

Have a great day.

4 REPLIES
Gold

Re: load created by TAPI

You can look to the Cisco IP Telephony Solutions Reference Network Design document for guidance on this. There's a concept called 'device weights' that you're supposed to use when doing capacity planning. You can find the SRND here on CCO:

http://www.cisco.com/application/pdf/en/us/guest/netsol/ns268/c649/ccmigration_09186a008017bb4a.pdf

TAPI applications would fall under 'CTI third-party control' when you're reading the Device Weights section. There's a lot of other good info in that document and it's a good read for anyone who's deployed or is working on deploying CallManager.

New Member

Re: load created by TAPI

Exactly what I needed. Thanks for the help!

Re: load created by TAPI

Remember to use the Rate and Solve functions for answers that help you. I see you didn't rate jasyoung's reply, nor mark it as a solve, even though you state his answer was "exactly what [you] needed".

Have a great day.

New Member

Re: load created by TAPI

Thanks for the heads up. I have never seen it before now. I have "rated" it accordingly.

Thanks

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