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Loading Cisco Emergency Responder

I am trying to load the Cisco Emergency Responder and the ER server does not see the CM Publisher. I can ping via name and IP address to Pub and Sub from the ER server. I have created the IP addresses and names in the LMHOSTS file, HOsts file and the LMHOSTS.SAM (sample) files. I still cannot see the CM servers after re-booting. If anyone has loaded this, help is appreciated.

2 REPLIES
Cisco Employee

Re: Loading Cisco Emergency Responder

Please start by reviewing the stiSetup.log file on the CER server for any errors.

Please let us know what errors you find.

New Member

Re: Loading Cisco Emergency Responder

What version of CER and Call Manager? If you are installing CER into Call Manager 3.3 you need the Install CD for 1.1.4 which generally hasn't been the shipping version and TAC will not provide it. TAC tells you to get the install CD through your local SE.

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