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Community Member

Logitech AK5370 MIC

I'm a teleworker who works from home and uses Cisco IP COmmunicator. I have a new monitor with built-in speakers and just purchased a Logitech AK5370 USB microphone to use with the IP Communicator. The microphone works fine with everything except the IP Communicator. The Communicator doesn't even recognize the AK5370. I did get it to work once but I think that was a fluke and even then the communicator didn't recognize the unit. I really would like to get this to work as I don't like wearing a usb headset all day. Can anyone help me with this? I tried to get Logitech to help but they only recommended that I contact Cisco. Thanks in advance.

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Community Member

Re: Logitech AK5370 MIC

Refer to the Product Bulletin on Cisco IP Communicator Guidance for Headsets and Handsets.

http://www.cisco.com/en/US/products/sw/voicesw/ps5475/prod_bulletin0900aecd800f4564.html

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