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New Member

long distance and billing in CCM

We are going to replce coustomer's PBX system with CCM. However we have a little issue here. Currently long distance is achieved through the carrier where each user has an access number. The long distance is then billed by account. How can we achieve this in CCM?

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2 REPLIES
New Member

Re: long distance and billing in CCM

How many access numbers are assigned by the carrier? I am assuming the Carrier sends bills every month categorized by the access numbers then. I am also assuming you are outpulsing the access code to the carrier and the carrier handles stripping the accesscode before the call is forwarded across the SS7 network..

You can continue to let the carrier do the billing and you will have to create Route Patterns that match the Access Codes. There may be alot of route patterns but it will accomplish what you are trying to do.

IE.

12424.1[2-9]XXXXXXXXX (don't strip any digits)

OR

You can do what many of my customers do. Get rid of the Carrier based billing and bring in house with either an ISI or Telemate type Call Accounting package. These packages allow a Telecom manager to efficiently bill back telecom bills to department with a plether of reporting options. You can set up these reports to run automatically along with auto email to the department heads. With ISI I know you can get QOS/Jitter reports along with the calling/called information.

http://www.isi-info.com/isiinc_home.htm

http://www.telemate.net/

HTH.

Mike

New Member

Re: long distance and billing in CCM

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