I have an installation where the customer is using a long distance provider that requires billing codes to be entered to complete a long distance call. This works fine when someone places the call from a phone, but we need to forward calls to numbers that are long distance. These forwarded calls require the billing code to be entered before the long distance provider will complete the call. Does any one have any ideas on how I might solve this one?
I have had the same issue and opened a TAC case for the problem. I had to have the carrier stop prompting me for the access code. This is because you cannot enter a pause in the forwarded number field and usually the carrier waits 2 seconds before prompting for the code. Cisco says that this is by design because different signalling on the gateways will not interpret the pause. TACs answer was to do in house account codes and use the XML account code application.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...