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Community Member

Long inbound ring with CM 3.1(2c) & DE-30+

We have recently upgraded our CallManager to 3.1(2c) from 3.0(8). However our inbound ring (what others that call us hear) is different then the usual Australian ring tone.

Expected ring: 2 rings pause 2 rings pause...

Current ring: 1 long ring (2secs) 1 long pause (2 secs) 1 long ring (2secs)...

This is misleading for callers, as they are not sure if it is a failed line.

2 REPLIES
Community Member

Re: Long inbound ring with CM 3.1(2c) & DE-30+

This may be a good opportunity to give the Online Case Open Tool a go. http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl

Cisco Employee

Re: Long inbound ring with CM 3.1(2c) & DE-30+

What gateway are you uisng with call manager?

Thank you,

-Mckee

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