The topic of this forum is Open Voice Applications however there are a number of professionals online who may be able to assist you. We are always considering additional forums for such topics and I will make a note of your post.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...