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New Member

Long ring

At the site of our call manager, the IP phones have DID on their second ring, and when you call them from the outside, it will ring 1 long ring up to 15 seconds (sometimes) and then one short ring, then goes directly to voice mail.

This also happens when calling the main number of the business. The phone system is on a PRI circuit.

Please help. Are there any suggestions.

1 REPLY
Cisco Employee

Re: Long ring

This is a known problem. It was fixed a long time ago. Try using 12.1(3a)XI6 version of IOS.

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