Loosing 1st few words on inbound calls to receptionist
Topology is CM 3.3 Pub/Sub with 6608 g/w's using PRI's (PRI-NI2). Receptionist is complaining that she is loosing the 1st few words of some calls and constantly has to ask the caller to repeat themselves.Haven't heard much else from the user community, but they may be more tolerant. Since this is a MGCP g/w , I have very little to go by. I've already checked service parameters for silence supression to be turned off. Any ideas where to go from here short of TAC and a million sniffer traces to go along with it?
Re: Loosing 1st few words on inbound calls to receptionist
We had a similar situation with us. What solved it for us was that we had to set the port speed and duplex to 100/full on both the switch and the CM. When we looked at the port status we were having errors.
If you have it set to auto/auto on either side, hard set it and see what this does for you. This advice came to us from TAC.
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