I could have sworn I found related articles on this before, but now that I need them, I can't find 'em...<br><br>Here's the setup:<br>Unity 2.4 Build 188.8.131.52<br>Call Manager 3.0(9)<br><br>I rebooted by Unity box yesterday morning after realizing that I had lost 3 out of 4 VM ports. This morning I'm noticing that port #2 is not accepting callers (so I'm down 25% in one day - not good) Reseting the port does no good - any ideas? Do I need to update/upgrade (hope not)?<br><br>Thanks!<br>Alex<br><br>IS/IT Administrator<br>Maguire Partners<br>555 W. 5th St. Ste. 5000<br>Los Angeles CA 90013
We've done some blind transfer fixes in TSP 3.0.3, and that might take care of the event log errors. I'm not sure if the transfer problems are causing your port lock ups. TSP 3.0.3 can run on Unity 2.4.6, but you'd have to upgrade to 184.108.40.206.
You could upgrade now and see if it resolves the situation, or give TAC a call to further investigate the port locks. That will require the setting, gathering and analysis of TSP traces before and after the port lock (we'll have to capture the lock with the traces running).
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...