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lost audio

admin_2
Level 3
Level 3

Call VM pilot, get greeting, ask to enter password. Lose audio, followed by incorrect password. Only receive 50% of audio. Any help or guide would by highly appreciated.<br><br>Thank you.<br><br><br>

1 Reply 1

kechambe
Level 7
Level 7

Do you have more than one NIC in the Unity or does the Unity have 2 IP addresses?

Does this happen from internal and external calls?

Is the Unity on the same subnet as the phone?

Keith

Keith Chambers
Unity Technical Lead
Unified Voice Team, San Jose
Cisco Systems
kechambe@cisco.com