Each of the missed/received/placed calls directories can hold a maximum of the 32 most recent entries. Calls made beyond that, and they drop the oldest records. They are not aged out, and don't clear with EM login/logout or a soft reset. But a power reset or Clear softkey will clear them.
Thanks for your response, the logs show that the phone was not reset or recycled. I am hoping there is a log file with a specific statement that will point me to an "accidental" clearing of the history.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...