Lost CME GUI

[dhouser]

Was working, now is not. I get auth prompt and can login, then window goes blank. I'm running CME 4.0(1), CUE 2.3, Using IE 6. Tried several workstations. I've re-installed the CME-Basic and CME-GUI files, still same thing. CUE GUI works ok, but links to CME within CUE GUI fails. IOS - c2800nm-adventerprisek9-mz.124-4.XC2

[jsliwinski]

I had a similar problem once. Resolution was to save config, reformat flash, recopy IOS, GUI, licences etc. and copy back config. Some files on the flash file system can be corrupted.

[dhouser]

Thanks for the response, I'm working with TAC on this one. Apparently certain characters in the name or lable fields is what's causing it, such as * ( ) '. I've removed those characters and the CME Extensions works within the CUE GUI, but the CME GUI itself still does not work.

[italebian]

I have exactly the same problem and GUI is gone,

the re-format didn't solve it.

Sorry to bother but have you reached any defenitive solution with TAC?