A user came into the office this morning and had the message indicator light on. He proceeded to check his voicemail using the phone. Unity stated that there was a new message left at 7:40am, and then it said, "I'm sorry that message is no longer available."<br><br>I checked the user's deleted items in an attempt to recover this message, but found nothing. I ran a Subscriber Message Activity report and found that a message was indeed left at 7:40am. And it shows that the user was logged in to check messages at 8:52am.<br><br>However, also around 8:52am, there is a log entry as follows:<br><br>2/6/2002 8:52:34 AM TELEPHONE MARK NEW N/A David Mentley 2/6/2002 7:40:47 AM N/A Unknown <br><br>What does the action "Mark New" mean??<br><br>