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LOST PRIVATE PASSWORD PHRASE HELP!

I need to recover a lost private password phrase on ccm 4.1(3) in order to install IPCC. I have found that the tool to do this is 'adminutility.exe'. However documentation states that when adding new subscribers after using the adminutility you must reset the passwords back to the original, which ofcourse I don't have or I would not be using it in the first place. Does anyone know if this is true, or whether there are other means of finding the original private password phrase?

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Cisco Employee

Re: LOST PRIVATE PASSWORD PHRASE HELP!

I entered the current password (which has been chnaged many times) of the windows administrator account to reset the password in AdminUtility

Put in a check in the VERY top left box

Choose "Set New Password" from the "Options" drop down menu

Type in new password

Re-type in new password

Click OK

Choose ALL server then hit OK

This will take down all the servers in your cluster.

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