I am experiencing a problem with the sound volume on messages that are played back to staff dialing in from PSTN. The volume needs to be increased. I have had to make adjustments to the attenuation and gain to minimize echo but now I have a playback volume problem. Searching the messages showed other people have had a playback volume problem but I didn't see any answers with the possible exception of an upgrade to 3.X. Any suggestions? I am currently running 2.4.6 on a Dell server and CCM 3.1(2) on an ICS7750 with PSTN via a PRI into the 7750.
Is this a dual switch integration (i.e. there are Dialogic cards in Unity hooked to your PSTN)? If so you can independantly adjust the AGC targets for those lines... if not (i.e. everything is routing through a CM coming into Unity) then you don't have a lot of options here other than getting to 3.1(4) or later and using the AGC functionality in there to level out the records to hit the same dB targets.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...