I have been evaluating Call Manager/Unity on our network over the last few weeks. My problem is with voice mail messages left by any callers. I have left messages from cell phones, outside lines, and other local Cisco phones. In all cases the message body is of a significantly lower volume than the canned "IVR type" messages that come from Unity. I have listened to the messages from the earpiece, the speaker, and as a Wave file in Outlook, all are very soft and hard to hear.
Would making changes in:
HKLM | Software | Active Voice | Miu | 1.0 | Initialization | ServiceProvider, there are 6 keys
Lower Volume Conversion Factor
Upper Volume Conversion Factor
have any effect? Does anyone know valid settings for these keys?
You don't want to do it that way...that is going to affect incoming calls to phones also, and likely, you are going to get nasty echo doing what you are doing with the gain. What you probably need to do is to change the playback gain on Unity... below is a post with information on that... also, you CAN get a utility from http://www.answermonkey.net (jeff linborg, unity product architects page) that works but isn't supported by TAC yet, to modify the gain with a GUI app.. I think its called, appropriatedly enough, WaveGain
----------------post from avforums.isomedia.com
----------------be very careful changing things here, I would use WaveGain
The following registry key/values control the gain on playback and record:
The values used in the registry represent dB(in hex), with positive for gain and negative for attenuation. (For example: 0xFFFFFFFD = -3dB) Setting the values to zero will disable the gain control completely.
It should be noted that the initial configuration for these settings are should be -10db (0xFFFFFFF6) for playback and +5 (0x00000005) for record by default, so please keep that in mind as you make changes. Additionally, ranges beyond (+-)10-15 can cause distortion, loss of playback, or complete silence.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...