Low volume on Dialogic ports

[kenjohnson]

We are trying to fix a problem we have with our dialogic ports being far softer than our CallManager integrated ports. This exhibits itself on both the volume of recording playback to the caller - and in the volume of messages left on the system by the caller - though the playback volume to the caller seems a little worse.

We have tried the instructions at http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_troubleshooting_guide_chapter09186a008011a5bb.html#1087496 but they said not to raise it by more than 10 and so we took the setting to 60 and it may have improved a slight bit - but not enough to make a difference. Are there any other settings we could look at to safely tweak this?

Thanks!

- Ken Johnson

Mgr. Network Services

LeTourneau University

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CIPTUG

Cisco IP Telephony users Group

http://www.ciptug.org

[cairns-a]

I have a Avaya G3 and had the same issue with low volume. I rasied the number to 70. 60 did not make much difference. 70 made the volume loud enought to notice. I still thank that the call manager side is louder but I don't want to push the db level too far up on the dialogics side.

Trae