Call Manager 3.0(7) / Unity 2.45 integration. The volume of messages left by callers is very low both when listening via Windows or the handset. Is there any way to adjust the recording level for these calls? Recording greetings results in satisfactory volume, it's just the "inbox" messages that have the problem. Adjusting the user's playback volume has a very limited effect, if any.<br><br>Norm Cook<br>Gibson Petroleum Company Limited
The values used in the registry represent dB(in hex), with positive for gain and negative for attenuation. (For example: 0xFFFFFFFD = -3dB) Setting the values to zero will disable the gain control completely.
It should be noted that the initial configuration for these settings are should be -10db (0xFFFFFFF6) for playback and +5 (0x00000005) for record by default, so please keep that in mind as you make changes. Additionally, ranges beyond (+-)10-15 can cause distortion, loss of playback, or complete silence.
If you correctly installed the AV-Cisco TSP 188.8.131.52 from the Unity 2.4.5 release, the gain control functionality should be present from the install of the following file versions: SelsiusNTWave.DLL (184.108.40.206) 3 OCT 2000 AvAudio.SYS (220.127.116.11) 3 OCT 2000 AvAudio32.DLL (18.104.22.168) 6 AUG 1999
I will hand off a utility to Jeff for changing the wavegain realtime as well as a regedit file to simplify setting the registry entries a bit.
When you say "Adjusting the user's playback volume has a very limited effect, if any" I assume you are talking about the windows volume in the "Master Out." VMO does not use this volume, it has its own volume slider that you can use to adjust the volume.
Aaron Belcher Software Engineer Active Voice email@example.com
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