Mailbox size unavailable

admin_2 · ‎02-14-2002

I have just upgraded from 2.45 to 3.1.2. When viewing the users pages the total mailbox size field reads UNAVAILABLE. messages are going in and can be collected. when I run the message usage report box sizes are listed correctly. This is running as a stand a lone system on exchange 5.5. Is this a bug? Or can any one give me an idea?<br><br>Dave White<br><br>

Report Inappropriate Content · ‎02-14-2002

This is a bug. It's not specific to 5.5 or your configuration... just a bug in the SA getting that value and populating it on the page. I don't have a bug ID handy at home.

Jeff Lindborg
Unity Product Architect/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)

kechambe · ‎02-14-2002

The bug ID is CSCdv67065.

Keith

Keith Chambers
Unity Technical Lead
Unified Voice Team, San Jose
Cisco Systems

Report Inappropriate Content · ‎02-18-2002

Is there a fix in the works. Does 3.12b fix it?

Marcus Mitchell
SR Voice Applications Engineer
NEC Business Network Solutions

kechambe · ‎02-18-2002

The bug is not yet resolved in any build.

Keith

Keith Chambers
Unity Technical Lead
Unified Voice Team, San Jose
Cisco Systems