Making Unity louder

[adeolu_adeoye]

My network users are complaining that the voice in Unity (I am not sure if her name is Sally or Leslie) has a low volume. It think this can probably be increased under 'conversations' for both individual subscribers and all subscribers (via the template). However, I tried it on a test account and it did not seem to make much of a difference.

Does anyone have any experience with this?

[Anonymous]

Hi,

You can try to use the SetVolume tool, which is available on CCO/Voice software/Unity/unity utlilties or www.answermonkey.net.

With this tool, you can manage to edit all system prompts or individual subscriber volume.

Hope this will do.

Set Volume will only run on a server with Unity 3.1(1) or later installed on it.

http://www.answermonkey.net/App_SetVolume.htm

Best Regards, Julien Kroes

The Netherlands

[kechambe]

You have different options based on which version of Unity and which PBX integration you have.

If you have 3.1 you can use a combination of the Set Volume utility and Automatic Gain Control (AGC):

http://www.answermonkey.net/App_SetVolume.htm

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_unity/unity31/tsg/tsg313/tsg_0450.htm

Keith