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Managing IPTel environments

I would like to know how people are managing IPtel infrastructures today. What element management system plugins are available for monitoring and maintaining a IP Voice environment for things like performance issues and fault detection . Basically is there any direction towards mapping IP tel solutions into the FCAPS (Fault, Configuration, Accounting, Performance and security) operational model. If this doesn't exist what tools and processes and procedures are being used.

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Re: Managing IPTel environments

Following are some of the Network Management tools which you could use to monitor and maintain the IP voice networks.

* CiscoWorks Voice Manager

* CiscoWorks Internetwork Performance Monitor

* Cisco nGenius Real-Time Monitor

More info on each of these can be found at:

Network Management CiscoWorks

http://www.cisco.com/pcgi-bin/Support/browse/index.pl?i=Software%20Products&f=854

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