I'd like some help coming up with a solution for a problem we are having. We have 15 small branch offices that sometimes need to close due to the weather and they need to have an alternative voicemail greeting set when this happens. In certain situations, a small group of people at our main site need to record the messages for all 15 sites. One option would be to let this group have the PIN for each voice mailbox, but ideally they would be able to record one message and upload it to each of the 15 mailboxes through the Unity web interface OR have a way to forward each of the main extensions to an alternative voice mailbox that is only used for weather closings. I can't find a way to do either.
Is there a way to make an admin account in Unity Connection that can only administer certain mailboxes?
Is there a way to set up a forward using CUCM's user portal to a different Unity voice mailbox that has a weather announcement on it?
If neither of these are possible is there a good alternative?
We are using CUCM 184.108.40.20600-5 and Unity Connection 220.127.116.1100-32 with Active Directory authentication.
IntroductionCUCM Routing RulesDial String implementation PolicyCUCM Routing LogicSIP URI Call Routing Analysis+++ Case Study: 1 ++++++ Case Study: 2 +++Conclusion
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