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master media

I am trying to record a message through an IP phone. Under "source" I click "Recording".<br>I then click the black arrow and select options and put in my IP phone extension number and the IP address of Unity.<br>I then hit the red record radio button and it acts like it is recording but only records for 5 seconds. When I try to play the message back it is blank. Everything else works ok. Any suggestions?<br><br>Callmanager 3.1<br>Unity 2.4.6.135<br>Exchange 5.5 sp4<br><br><br>

2 REPLIES
Anonymous
N/A

Re: master media

Do you have the recording source set to phone? Is it actually ringing the phone?

What version of VMO is it? (in Outlook check Help->About ViewMail)

Scott Morgan
Cisco Systems TAC

Anonymous
N/A

Re: master media

Got it working thanks. It was a problem with the phones default router.

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