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New Member

Max number of webattendant / pilot point ?

Hi,

I wonder how many pilot point can be configured in a call manager ? In a cluster of 5 CCM ?

I need many pilot points redirecting calls directly to phone numbers. The problem is that I have to use 7910 for people working in the same departement and that I can't use shared line. Before using IP telephony all the phone were ringing but it is no longer possible, so I will use pilot points with longest idle time forwarding.

I were told in CIPT 3.0 that only 16 pilot numbers were available per CCM. Does it grow with CCM 3.1 and 3.2 ?

Thx

Marc DERRIENNIC

Technical Account Manager

1 REPLY
New Member

Re: Max number of webattendant / pilot point ?

Here is the data Sheet with more information.

http://www.enterpriseus.net/partners/cisco/avvid/webattend_ds.htm

It hasn't changed with 3.1 or 3.2 . New version of WA is releasing in April, not sure if it is changed

in that.

-Amisha

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