Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

MCU With Call Manager and CME Via Gatekeeper problem

We having a problem when using MCU for Softphone with VideoAdvantage connect between Call Manager and CME via Gatekeepr(H323).

IF we using MCU for Video conference just only on Call Manager site, there is no problem. But when we need to use video conference from Call Manager to CME, there is no Video advantange pop-up on the screen. However we can solve this problem by uncheck (Media Termination Point Required) in Trunk configuration at Call Manager. But after we uncheck Media Termination Point Required, we unable to use basic telephony voice call  feature such as Hold,Transfer or Conference. I am not sure my configuration is wrong or not .

My Question.

Is it possible to use MCU conference for Softphone with VideoAdvantage conenect between Call Manager and CME on the same trunk while we still able to use basic telephony feature ?

For more understanding, please see diagram in the attached file.

Everyone's tags (1)