Media Master Bar Not coming up on Win Professional

[MikeD]

The Media master recording bar does not appear when browsing Saweb on a windows Professional PC. Any advice?<br><br>

[#2]

is it not showing up at all or is it there but "disabled"? If it's not there, make sure you have the IE configured to allow ActiveX controls and such... I see this from time to time when folks have that locked down.


Jeff Lindborg
Unity Product Architect/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)

[#3]

Check your browser security settings and make sure you don't have ActiveX scripts disabled. Try setting the security options to Prompt. Does MM show up as a red X or is the toolbar there but greyed out? What version of IE is it? Does clearing your browser cache and history make a difference? What version of Unity are you working with?

Scott Morgan
Cisco Systems TAC

[MikeD]

Thanks for the response. The Task bar shows up with a red X. We are using Unity 2.46 and IE 6. I will try those active x settings

[#5]

IE 6 has not yet been approved for support, so that may have something to do with it. I'm not exactly sure how IE6 handles ActiveX security.

Scott Morgan
Cisco Systems TAC