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Media Master Rec.

Has anyone run in to issues of PORTS locking up - Showing Busy State with status monitor showing the following: ConvTrap - Connected., while end users trying to use Media Master recording-by-phone function to record/playback via a handset after a couple of times on the end user Admin. page. which also shows error "Unkown Problems prevented the Call" . The only way to free/reset them is to start/stop unity. Thanks - V<br><br><br>

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Anonymous
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Re: Media Master Rec.

There are some known problems with the termination of TRAP sessions depending on the switch integration being used. The communication between the Unity server and the client doing the TRAP session got out of sync and the ports would get into this state. This had to do with the process of keeping the TRAP session open for a period of time on the client machine so you could move around between messages in your inbox and the like without having to initiate the TRAP session again.

Some of these were fixed in later versions of 2.4.5 (build 73) and we think we’ve closed all the remaining holes in the upcoming release of 2.4.6.


Jeff Lindborg
Unity Product Architect
Active Voice
jlindborg@activevoice.com
http://members.home.net/jlindborg

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