Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Meet-me number Quality Issue

We have several Meet-me numbers and people are complainign that as the number of people increses on the bridage the quality goes downa quite a bit. Does any one know what i can looks for

3 REPLIES
Cisco Employee

Re: Meet-me number Quality Issue

Some questions you can start with:

- What is acting as the CFB

- Is a transcoder involved

- Are there remote users involved during the time of voice quality issues

Once there is an understanding of the devices involved and there location (LAN or WAN) then you can start isolating the device(s) that might be causing the problem. Using a sniffer along with test calls will help be of great help to determine where the problem is. The problem can range from a QoS or other network related issue to an issue with a CFB or Transcoder.

Kevin

New Member

Re: Meet-me number Quality Issue

6608 blade is acting as the CFB.

Normally they use the 7936 phones for the conference and I have put the latest load for the 7936

The users are complainign that even when there are only internal caller involved still they have a issue.

Thank you for your response

New Member

Re: Meet-me number Quality Issue

Wr ar estill having this issue. The users are complaing again but now the external callers are also involved.

As the number of people increse on the bridge the call quality is going down

104
Views
0
Helpful
3
Replies