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New Member

message and event notification not work!

config: Unity 4.02, exchange 2K cluster (active/passive), CCM 3.32, TSP 7.02

Hi,

I found that the message and event notification didn't work but no any error found.

What I need to check and fix the problem? Thx for help

Regards

1 REPLY
New Member

Re: message and event notification not work!

Most of the time, this is a Calling Search Space issue for the Unity ports. The VM ports must be able to make the notification call. You might want to change the notification to an internal phone for testing to see if Unity is acting correctly. You can run the Status tool from the commserver\techtools directory to see exactly what is happening when the notification is attempted. Also, check your Unity ports in SA and make sure that you have ports reserved for Message Notification.

Hope this helps.

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